Refund and Returns Policy

Welcome to Shree Ji Artificial Jewellery House! We value your trust and strive to ensure that your shopping experience is as seamless and convenient as possible. Please read our shipping policy carefully for details on how we handle the delivery of your orders.

1. Shipping Rates & Delivery Times

We offer reliable shipping services across India and internationally. Shipping rates and delivery times may vary depending on your location and the total value of your order.

• Domestic Shipping (within India):

• Standard Shipping (5-7 business days): ₹50 flat rate for all orders below ₹1000.

• Free Shipping: On orders above ₹1000.

• Express Shipping (2-4 business days): ₹70-₹150 flat rate for all orders and sometime it’s vary on location and package size.

• International Shipping (right now, we are not serving here but soon will be available for international delivery):

• Charges are calculated based on your destination at checkout.

• Delivery time: 7-15 business days, depending on your location.

2. Processing Time

• All orders are processed within 1-2 business days after receiving your order confirmation email.

• Orders placed on weekends or holidays will be processed on the next business day.

3. Order Tracking

• Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment.

• Please allow 24-48 hours for the tracking information to be updated after dispatch.

4. Shipping Partners

We partner with trusted courier services such as Blue Dart, DTDC, Delhivery, and other reliable partners to ensure timely and safe delivery.

5. International Customs and Duties

• International customers may be subject to additional customs fees, duties, or taxes, which vary by country. These charges are the responsibility of the customer.

• Please check with your local customs office for more information on duties and taxes applicable to your order.

6. Delivery Issues

• If your package is delayed, lost, or damaged during shipping, please contact our customer support team at support@shreejijewellery.com. We will work with our shipping partners to resolve the issue promptly.

• If you provide incorrect or incomplete shipping information, we will not be responsible for undelivered packages. Kindly ensure that all details are accurate before placing your order.

7. Shipping Restrictions

• We do not ship to P.O. boxes, APO/FPO addresses, or other similar destinations.

• Some international destinations may have restrictions or limitations based on local regulations.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Return & Refund Policy.

If you have any questions or concerns regarding our shipping policy, feel free to contact us at +91-9910013771 or email us at support@shreejijewellery.com.

Thank you for choosing Shree Ji Artificial Jewellery House. We look forward to delivering beautiful jewelry to your doorstep!

This policy can be customized further depending on specific preferences or changes in shipping conditions.